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Italy


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 Country Profile - Italy
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eProcurement for Public Administrations

The following table lists the applications for Italy for which we have detailed eSignature information available in the above document. Click on the Application/Service Name of an application for further information.

Application/Service Name

Concerned sector

Application/Service Type

Abstract Description

Uniwex

Education in public sectors

A2C

Uniwex system allows professors at the University of Bologna to manage the main transactions regarding midterms and final exams by accessing a Web site, entering the necessary data and digitally signing the prepared documents. From an organizational standpoint the system makes it possible to fully ensure the quality of the data and greatly simplify the procedures for storing and retrieving information, in addition to the benefits in terms of space. Uniwex provides also a digital signature based storage system(Unistorage) fully complying with Italian regulations

Unimoney.

Financial management and transactions.

A2B

Unimoney system allows the secure exchange of financial documents between banks and local governments. The system extracts data from the loc.gov. accounting systems at the same point where normally a printer prints the relevant documents. Through a web based interface the system allows the operator to perform all operations previously made by hand, assisting them in avoiding trivial errors and eventually digitally signing the documents. Then an automatic exchange through the web of signed documents takes places (including all type of receipts). At the bank side a dual web based Unimoney system transforms data according to the bank accounting system. All transactions are fully paperless. Unimoney provides also a digital signature based storage system (Unistorage) fully complying with Italian regulations

Telemaco, Signed Electronic Filing for Business Entities –Balance Sheets

e-Government

A2B [Administration to Business]

All Italian firms must enter their details on a Business Register, which is the primary certification for all the data regarding their establishment.  Business Entities are obliged to present any registration, amendment and closure notifications to the Business Register.

TELEMACO was set up by Infocamere to enable all administrative procedures required by the Chambers of Commerce to be simplified and carried out via the Web.

TELEMACO has made the Electronic Filing with Chambers possible.

It allows for transparency in the processing of declarations by the Chambers of Commerce, the possibility to verify progress on-line and easy payment for the electronic Declarations. In addition, it also improves the quality and accuracy of data stored in the Databases that are updated from the declarations, and reduces costs by limiting the need for paper document handling, scanning and electronic storage.

In the specific Telemaco provides the tools for filing, sending, managing and storing of Signed Balance Sheet files.

PCTT (Processo Civile Telematico)

Justice

A2A and A2B (potentially A2C)

The PCT project (which in English can be translated into “On-line Civil Trial”), developed by the Italian Ministry of Justice, is one of the most important Italian e-government plans, and aims to increase the availability of on-line services building a two-way data and document interchange and application interoperability implementing a high-security PKI architecture and adopting state-of-the-art technical standards, according to the recently available Italian laws

Intercent-ER

E-procurement

A2A, A2B

Intercent-ER is an e-procurement system which operates at local level as an instrument to be used by Public Administrations for purchasing goods and services from businesses.

Here main uses of qualified signature concern:

· Purchasing in an electronic marketplace;
· Issuing of selling proposals in such a marketplace;
· Electronic bidding.

Servizi telematici Entratel e Fisconline.

Tax

A2B A2C, See above

These are two Web portals aimed to suit the needs of different segments of users: Entratel (https://entratel.agenziaentrate.it ) is used by professional tax middlemen (accountants, counsellors, centres of assistance on tax declarations) and by large enterprises; Fisconline (http://fisconline.agenziaentrate.it ) is targeted to individual tax payers and small enterprises.

Aforementioned portals provide the following online services:

1. Online transmission of income tax returns A2C; A2B;
2. Communications and applications for being acknowledged tax credits. A2C; A2B;
3. “Cassetto fiscale” A2C; A2B;
4. Online payments of taxes through model F24 A2C; A2B;
5. Registration of contracts of building lease A2C, A2B;
6. Tutoring A2B;

... [for a complete list of services provided please refer to the Italian original document].

Please refer to the answer provided above (first question).

Note that to enrol in Entratel it is necessary to file a specific request at a local office of the Tax Agency, in order to being assigned the authentication credentials.

To access Fisconline it is necessary:

• to have the minimum software and hardware (computer, modem, printer);
• obtain a PIN code, which is sent to the user through a secure procedure;

[For a description of any single service provided, please refer to the Italian version of this document]

Project CRS-SISS (Carta Regionale dei Servizi – Sistema Informativo Socio Sanitario)

Healthcare.

The CRS-SISS covers two separate aspects: -          A2A for services related to the management of financial data between the Service suppliers and the Regional Government; -          A2C for aspects involving the issuing of services to citizens.

 The core of the CRS-SISS project is an ‘Healthcare Extranet’, which links operators, social services, organizations and citizens, tracking all the events which occur in the patient treatment (from prescription to administration) and providing value added services.
The project is based on smart card technologies, granting access to the Extranet to operators by their personal smart cards.
Objective of the project are:
•    Information sharing and exchange among healthcare operators to improve quality of healthcare provision (referrals consultation, prescription process, etc.).
•    Improvement of services provided to Citizens (information, booking, etc.) through an easy and secure access to the Healthcare System.
•    Information availability at analytical level to monitor healthcare quality and expenditure for a better planning at Regional level.
•    Simplification of administrative processes (through electronic prescription and electronic signature).
The innovation comes out from two concurring projects.
•    CRS (“Regional Services Card”): the personal smart card which allows every citizen to access public administration services.
•    SISS (“Health Care Information System”): the first extranet connecting all healthcare and social operators (professionals and Companies) in Lombardia.
The main principles on which the project is built are:
•    Web technologies (web services and web browsing).
•    Integration, not replacement, of current application.
•    Strict enforcement of data protection, security and privacy.
•    Hiding project complexity from the operator.
•    Lowest changes in day by day activities.
•    Large deployment of digital signature and electronic documents.

E-procurement for Public Administrations

Purchase of goods and services

A2B [Administration to Business]

It allows the creation profiles for Public Administrations and suppliers, the issuance of direct orders to MEPA, and online stores, and the conclusion of online contracts.

Disclaimer : Information presented in this table is the assessment result of data collected from various sources and might differ from the country profile report.