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O

OECD
Organisation for Economic and Commercial Development. OECD groups 30 member countries sharing a commitment to democratic government and the market economy. With active relationships with some 70 other countries, NGOs and civil society, it has a global reach. Best known for its publications and its statistics, its work covers economic and social issues from macroeconomics, to trade, education, development and science and innovation. The OECD plays a prominent role in fostering good governance in the public service and in corporate activity. It helps governments to ensure the responsiveness of key economic areas with sectoral monitoring. By deciphering emerging issues and identifying policies that work it helps policy-makers adopt strategic orientations. It is well known for its individual country surveys and reviews. The OECD produces internationally agreed instruments, decisions and recommendations to promote rules of the game in areas where multilateral agreement is necessary for individual countries to make progress in a globalised economy. Sharing the benefits of growth is also crucial as shown in activities such as emerging economies, sustainable development, territorial economy and aid.

OFFLINE
Processes, which may be computerised, but not running on the Internet.

ONE-STOP GOVERNMENT
important development within the current initiatives of e-Government. It refers to a single point of access to electronic services and information offered by different public authorities. Online one-stop Government requires all public authorities to be interconnected and that the customer (citizen, private enterprise or other public administration) is able to access public services by a single point even if these services are provided by different public authorities or private service providers. It further requires that the customer is able to access these services in a well structured and understandable manner meeting his/her perspectives and needs.

ONLINE
Processes running on the computer system, and specifically, on the Internet.

OPEN NETWORKS
networks which can be accessed openly and interface with other networks

OPERATING SYSTEM
a program that runs on a computer whose purpose is to provide basic services that can be used by applications running on that computer. Such functions might include screen displays, file handling and encryption. MS-DOS and Windows 2000 are examples of operating systems that run on Intel microprocessors.

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