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Case Study in the Euregio: Reducing the administrative burden of mobility

Mobility case study
    New technologies not only provide a powerful engine for growth, competition and jobs in the European Union but also facilitate the cross-border mobility of persons and goods, thereby energising and strengthening the internal market. In order to help administrations, businesses and citizens to better interact across borders when dealing with the mobility of their citizens, IDA(BC) has launched a Mobility Case Study.

Last update: 02/2005


What is the Mobility Case Study?
Objectives
How does it work?
Achievements
Who benefits?
The role of IDABC
Technical information
Documentation

What is the Mobility Case Study

The Mobility Case Study assessed data exchange problems that derived from the cross-border mobility of European citizens for communities in border areas. It investigated the benefits and costs of the implementation of electronic data exchanges between civil registration authorities and other relevant authorities in this context.

The Mobility Case Study focused on municipalities of the Euregio Maas-Rhine, located at the point where the three countries Belgium, Germany and the Netherlands meet, on an area of nearly 11 000 km² and with a population of 3.7 million.

The study examined the administrative processes and requirements which had to be completed by the mobile citizens in these border areas. In doing this, it adopted the customers’ perspective, who wanted to reduce paper work and contacts with administrations. This study prepared the ground for the implementation of the trans-border eGovernment services that were able to improve the life of citizens wishing to move or take up activities in another Member State.

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Objectives

The goal of the project was to determine how mobility across borders could be enhanced by exchanging data between civil registration authorities and other relevant offices. The study identified the variables which prevented this type of exchange - and contributed to the administrative burden of mobile citizens. It also identified the source of these hindrances.

The expected final outcome of the study was to issue proposals for further action, including the launch of pilot implementation projects.

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This case study examined the business case for trans-border data exchanges and the relevant legal issues that were to be considered. On this basis, proposals for future actions were developed.

The case study assessed the needs for data communication in three particular cases:

a) When a person moved from one place to another in a different country

b) When a person maintained more than one places of residence in two countries and had to modify personal data

c) When a person commuted to his/her work place in another country.

The study focused on the specific requirements of regions with higher demand for trans-border eGovernment mobility services. It was based on research and in-depth interviews with administrations, citizen’s representatives and legal as well as organisational experts. Several local administrations in the areas of Maastricht, Liège, and Aachen were actively participating in this study.

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Achievements

The study started in October 2004.

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Who benefits?

National administrations benefited from the knowledge concerning the administrative processes and requirements related to mobility, as well as from possible pilot implementations that were to be conducted subsequently.

Citizens and businesses also benefited from the knowledge gained through this study, as it helped their administrations to provide more efficient services in order to answer to their cross-border needs. Beyond the immediate personal benefits, increased mobility also constituted the key to a dynamic internal market.

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The role of IDABC

The study was financed and executed under the IDA II Programme.

Project start date

2004

Project completion date

2005

Project status

Implementation

IDA budget

2004 € 150,000

Responsible service

DG Enterprise (DG Informatics) - IDABC Unit

Project coordinator

Barbara Held

Contact

idabc@ec.europa.eu

Countries involved

Belgium, Netherlands, Germany

Documentation


Available documents
 Executive Summary
EnglishPDF[104 Kb]
 Study
EnglishPDF[392 Kb]
 Annex
EnglishPDF[1892 Kb]

 

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